Shipping policy
Last updated: November 1, 2026
What this means for you
- Orders ship within 1–2 business days.
- Delivery usually takes 5–6 business days once your order ships.
- Subscriptions always ship free. One-time orders of $70 or more ship free.
- We ship across the US, including US territories, P.O. boxes and APO/FPO addresses.
Where we ship
We ship to addresses across the United States, including Puerto Rico and the other US territories. We also ship to P.O. boxes and to APO, FPO and DPO military addresses using USPS. We don't ship outside the US.
Processing
Orders placed Monday to Friday ship within 1–2 business days. Orders placed on a weekend or federal holiday start processing on the next business day.
Delivery times
Delivery usually takes 5–6 business days once your order ships. Times are estimates and can run longer in bad weather, at peak seasons, or to remote addresses and military mail.
Shipping costs
- Subscriptions: free on every shipment.
- One-time orders of $70 or more: free.
- One-time orders under $70: the rate for your order is shown at checkout before you pay.
A multi-month pack ships as one package.
Tracking
When your order ships, we email you a tracking link. You can also find it in your order history when you sign in. If you haven't received tracking within 3 business days of ordering, email us.
Lost or delayed orders
If your tracking hasn't moved for several days, or it shows delivered and you can't find the package, email us with your order number and we'll sort it out with the carrier.
Contact
Email support@trucellsupplements.com or call (833) 878-2355.