Refund policy

Last updated: November 1, 2026

The 90-day money-back guarantee

Try your first shipment of any product. If it isn't right for you, email us within 90 days of receiving it and we'll refund it. You don't need to send back an opened bottle.

Multi-month packs: open one bottle. If it isn't for you, send the rest back unopened within 90 days and we'll refund the whole pack.

The guarantee covers the first shipment of each product. Subscription renewals after that are covered by our return policy below, and you can skip, pause or cancel any time before a renewal. We email you a reminder before every one.

Returns

You can return any unopened product, with its seal intact, within 30 days of delivery. It must have been bought at trucellsupplements.com.

1. Email support@trucellsupplements.com with your order number and what you'd like to return.
2. We'll reply with your return authorisation and the address to send it to.
3. Send it back. Return shipping is paid by you, and we recommend a tracked service.

Please don't send anything back without a return authorisation, as we can't match it to your order.

Damaged or wrong items

If something arrives damaged or isn't what you ordered, email us with your order number and a photo. We'll replace it or refund it, and you won't pay for any return.

Refunds

Refunds go back to your original payment method. Once we've processed your refund, it usually reaches your account in 3–5 business days, depending on your bank.

Contact

Email support@trucellsupplements.com or call (833) 878-2355.